IT outsourcing
A complete technical team working for you, under a clear contract and agreed KPIs. You get varied expertise and continuous coverage without the burden of hiring and day-to-day management.
When you need IT outsourcing.
If any of these sound familiar, this service is for you.
- 01
You have no IT department, or it is too small for the workload.
- 02
You want a predictable monthly technology cost.
- 03
You need coverage outside business hours.
What we deliver.
We take on the IT work you define, under a clear contract and agreed KPIs.
- 01
Application development and maintenance
A team that builds and maintains your systems continuously.
- 02
Infrastructure management
Servers, networks and cloud under watch.
- 03
Help desk
One point of contact for every user request.
- 04
Ongoing security
Updates, scans and periodic access reviews.
- 05
Vendor management
We deal with license and telecom providers for you.
- 06
Monthly reporting
What got done, what slipped, and why.
What every engagement includes.
A written service level (SLA)
Continuous monitoring and alerts
A clear monthly report
Tested backup and recovery
How we work.
Five steps, and at each one you know what you will receive, and when.
- 01
Understand
A call where we hear about your business, your customers and what you want to change, then agree what gets built first.
You getA written proposal with scope, price and timeline
- 02
Design
You see the screens, try them and change them before we write a single line of code.
You getA design you try and approve
- 03
Build
We build in short stages and you try each one yourself, so you never wait until the end to see results.
You getA preview with every stage
- 04
Test & secure
We test speed and features, try to break in ourselves, and fix what we find before your customers see it.
You getA report of what we tested and fixed
- 05
Launch & stay
We launch with you and train your team, then stay on for monitoring, updates and fixes.
You getSupport and follow-up after launch
What does IT outsourcing cost?
We won’t throw out a random number before we understand what you need. These are the factors that set the price; after a short call we send a written proposal with price, phases and timeline, with no obligation.
Request a quote- 01
Number of pages and screens
Every screen, user type and report adds work, so we start with what matters most and leave the rest for a later phase.
- 02
Connections to other systems
Payment gateways, shipping carriers, accounting systems and government platforms, each with its own requirements.
- 03
Level of design
An experience fully designed for your brand, or practical screens on an existing design system at a lower cost.
- 04
How sensitive the data is
Patient and payment data need more controls than a company site, as do in-country hosting rules.
- 05
Number of users
A system for a hundred users differs from one for a hundred thousand, in how it’s built and what it costs to run each month.
- 06
Support after launch
The response time you need, and the size of monthly updates.
Questions about this service.
How do we measure service quality?
With KPIs written into the contract, such as response and resolution times, reported monthly.
Do we keep control of our systems?
Yes. Accounts, access and documentation belong to you; we work with permissions you grant.
Can we start with part of the services?
Yes, for example support or infrastructure only, then expand gradually.
Write to us and a person from the team replies directly.
Let’s talk about IT outsourcing.
Send your idea or a link to what you have today, and a person from the team replies within one business day with the next step.
From Egypt to Saudi Arabia, the Gulf and the world.